Senior Account Executive

Client Service · Cincinnati, Ohio
Department Client Service
Employment Type Full-Time
Minimum Experience Experienced

About W.Bradford


W.Bradford is a global full-service marketing collective that elevates brands through sophisticated branding, content marketing, video, social media and website management strategies. Since its founding in 2017, the agency has continued to expand its client roster, execution team and geographic footprint. Now a truly remote agency, W.Bradford equips brands with award-winning work products and results by calling upon only the best marketing professionals in the business.


Job Description


W.Bradford seeks a senior account executive to grow client relationships in our North American market. The ideal person for the position will have proven experience building on existing relationships, eliminating competitive threats within our customer base, and ensuring customer satisfaction within your accounts. You’ll be a proactive and curious senior member of our growing sales team, identifying growth opportunities for clients before they identify a need or gap for themselves. This level of foresight and meticulous analysis is what will take our company confidently into the future.


Responsibilities


  • Build and maintain lasting relationships with clients and partners by understanding focus and needs, and anticipating them in advance
  • Manage communication between upper management and employees
  • Oversee and achieve organizational goals while upholding best practices
  • Illustrate the value of products and services to create growth opportunities; compile and analyze data to identify trends
  • Perform prospecting activities such as cold calling and networking
  • Maintain a database of clients, prospects, partners, and vendors
  • Mentor junior account executives
  • Follow up with clients regularly to ensure needs are being met and identify opportunities
  • Participate in brainstorming, office activities, staff meetings and client meetings, researching and assisting with program development for clients and prospects
  • Support and solve problems for clients by understanding and exceeding expectations
  • Stay current with company offerings and industry trends
  • Coordinate internal and external resources to expedite workflow


Qualifications


  • Bachelor’s degree in business or a related discipline
  • Ability to manage multiple accounts while seeking new opportunities
  • Proficiency in Microsoft Office and CRM software, with aptitude to learn systems
  • Willingness to travel as needed to meet with clients and prospects
  • Ability to understand client needs, and negotiate costs and services
  • 7 years’ experience in administrative role reporting directly to upper management

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  • Location
    Cincinnati, Ohio
  • Department
    Client Service
  • Employment Type
    Full-Time
  • Minimum Experience
    Experienced